Community Manager

About the role

As a Community Manager you will be the voice and ears of the brand on its owned social channels, ensuring smooth communication between the client and the brand. You will work closely with the Content Manager and the Social Strategy Supervisor to keep the community engaged and informed.

Key responsibilities

• Moderate social media platforms according to the brand’s communication strategy.
• Assist the Content Manager in creating and scheduling social media content.
• Support the Supervisor in developing social media strategies.
• Produce qualitative and quantitative reports on sentiment, benchmarks, and influencer activity.
• Provide data insights to the analytics team and support campaign targeting.
• Raise alerts for any incidents affecting social assets.

Required profile

• Graduate in Communications, Marketing, Advertising or a related field.
• At least 1 year of experience in digital marketing and social media management.
• Experience moderating large online communities, handling queries, and growing engagement.
• Strong interest in data analysis and reporting.
• Availability to work in a hybrid model.

Required skills

• Looker Studio
• Power BI

What we offer

• Hybrid work arrangement (average four days per week in the office).
• Inclusive, collaborative culture with equal‑opportunity policies.