QA Lead

EMAAR IT

2025-05 - 2026-04

Led a 13‑member onsite/offshore QA team delivering end‑to‑end quality for web, mobile, chatbot, payment gateway, kiosk and Salesforce applications. Defined QA strategy, test planning, execution governance and release readiness across multiple Agile projects. Integrated Selenium, Playwright and Appium automation frameworks with GitHub Actions CI/CD, raising test coverage from 40% to 90% and reducing production incidents by 70%.

Product Manager / Jira Administrator

EMAAR IT

2025-07 - 2025-12

Managed Jira projects and automation, performed gap analysis and translated strategic goals into user stories and product features. Facilitated Agile ceremonies for four teams, improving delivery velocity and cross‑team transparency by 80%. Coordinated stakeholder engagement, product demos and end‑user training for the Emaar One product.

Senior QA

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Performed UI, API, functional, integration and performance testing for distributed systems using Selenium, Playwright, Postman, SoapUI and JMeter. Designed and implemented automation frameworks, managed test environments with Kubernetes, Helm and ArgoCD, and introduced Allure TestOps for manual and automated test case management.