Quality Assurance Specialist – Remote

About the role

We are looking for a detail‑obsessed Quality Assurance Specialist to uphold and improve the standard of excellence across all deliverables in our fast‑paced digital marketing agency. The role is fully remote, works US business hours, and supports a team that creates websites, content, social media, and SEO assets for home‑service businesses.

Key responsibilities

• Conduct thorough quality checks on websites, content, social media posts, and SEO deliverables.
• Build and refine QA checklists and flowcharts to ensure compliance with brand guidelines and technical specs.
• Draft, update, and organize feedback reports as a single source of truth for revisions.
• Monitor project boards daily, identify items ready for review, and resolve quality bottlenecks.
• Generate weekly quality health reports for leadership and recommend training.
• Handle final approvals, ensuring correct formatting and client expectations before launch.
• Assist in daily stand‑ups and document quality‑related feedback across time zones.

Required profile

• 2+ years of experience in Quality Assurance or Project Management.
• Strong expertise in Zoho or similar project‑management tools (ClickUp, Asana, Monday.com).
• Highly organized, detail‑oriented, and analytical.
• Excellent communication skills and ability to provide constructive feedback.
• Experience working in digital‑marketing agencies and US market exposure.

Required skills

• Zoho
• ClickUp
• Asana
• Monday.com

What we offer

• Fully remote work with US Federal holidays.
• Competitive monthly salary (USD 800‑1000).
• Opportunity to shape QA processes in a growing agency.