Bilingual Dental Admin & Receptionist (Virtual Assistant)

About the role

We are looking for a highly organized, patient‑focused Virtual Assistant to manage front‑desk operations for a busy U.S. dental practice. Working remotely, you will handle patient communication, scheduling, insurance coordination and administrative workflows in both English and Spanish.

Key responsibilities

• Answer inbound and outbound patient calls in English and Spanish.
• Respond to emails, texts and inquiries promptly and professionally.
• Send appointment reminders, follow‑up on treatments and improve patient engagement.
• Schedule, confirm, reschedule and manage patient appointments efficiently.
• Verify insurance eligibility, benefits and coverage before appointments.
• Assist with billing coordination, payment posting and claims follow‑up.
• Maintain accurate digital patient records, ensuring HIPAA compliance.
• Support data entry, reporting and other operational tasks to keep the office running smoothly.

Required profile

• Fluent in English and Spanish (spoken and written), English level C1 or higher.
• 1–2 years of experience in U.S. dental or healthcare administration.
• Strong understanding of dental workflows, insurance verification and appointment scheduling.
• Excellent multitasking, attention to detail and professional communication.

Required skills

• Dentrix
• Eaglesoft
• Open Dental

What we offer

• Full‑time remote position with a stable monthly salary.
• Opportunity to work with a supportive U.S. dental team.
• Flexible work environment focused on patient care excellence.