Business Intelligence Analyst

About the role

Ultimate Jet Vacations (UJV) is seeking a Business Intelligence Analyst to turn complex commercial data into clear, actionable insights. You will act as a strategic partner, working closely with leaders across Sales, Marketing, Finance, and Operations to drive faster, smarter decisions.

Key responsibilities

• Own and continuously improve core Tableau dashboards covering Sales, Gross Profit, Agent Performance, Regional Performance, Marketing, and Luxury Travel.
• Partner with department heads to review performance, identify trends, uncover opportunities, and translate data into business conversations.
• Proactively detect GP leakage, negative‑margin bookings, under‑performing agents, operational inefficiencies, and emerging commercial trends, providing recommendations.
• Prepare and maintain the weekly Commercial Reporting package for leadership meetings.
• Maintain the integrity of the commercial data model, Tableau environment, and data dictionary in close collaboration with the Technology team.
• Design thoughtful ad‑hoc analyses that answer strategic business questions.
• Empower leaders to self‑serve key dashboards and metrics.
• Research, design, and implement AI‑powered analytical solutions using Large Language Models (Claude preferred) to automate reporting.
• Continuously improve reporting processes, dashboard usability, and data quality.

Required profile

• Naturally curious and passionate about solving business problems with data.
• Enjoy telling the story behind the numbers and translating insights into action.
• Proactive, strategic thinker who can anticipate needs before they are asked.
• Comfortable collaborating with cross‑functional leaders.

Required skills

• Tableau

What we offer

• Opportunity to shape data‑driven decision‑making in a luxury travel environment.
• Collaboration with senior leaders across multiple departments.
• Access to cutting‑edge AI tools for analytics.