Head of Distribution Center - Lima

About the role

Volvo do Brasil is hiring a Head of Distribution Center for Lima, Peru. You will lead the end-to-end Service Market operation in Peru, ensuring customer uptime through strong parts availability, service excellence and resilient value chains. As part of the Service Operations Latin America Leadership Team, you will also share best practices and drive regional collaboration.

Key responsibilities

• Lead the end-to-end Service Operations flow, including supply planning, S&OP, inbound logistics, warehouse operations, outbound distribution, Dealer Inventory Management (DIM) and Customer Service.
• Ensure parts availability and supply chain performance to maximize customer uptime and support business growth.
• Build flexible, resilient value chains and foster a performance culture based on safety, accountability, continuous improvement and the Volvo Performance System (VPS).
• Accelerate digitalization and automation to improve productivity and customer experience.
• Develop a high-performing organization through leadership, coaching, succession planning and change management.
• Manage inventory, logistics and operational costs while keeping partnerships with Sales, Service Market, Business Areas, Dealers, Transport Providers and regional stakeholders.
• Contribute to the Service Operations Latin America agenda.

Required profile

• Proven track record leading people and cross-functional teams in service, supply chain, logistics or operations.
• Fluent Spanish and English.
• Comfortable in a multicultural environment and open to change.
• Customer-focused leader with a passion for people development.