Partnerships Manager, LATAM

About the role

As a Partnerships Manager at BMAT you will own a portfolio of key clients in Latin America, driving partner success and maximizing the value they receive from BMAT’s services. You will act as the strategic link between client needs, business opportunities and BMAT’s product capabilities, overseeing the full post‑sales lifecycle.

Key responsibilities

• Lead the post‑sale journey from deal handover and solution scoping through long‑term relationship management.
• Build trusted relationships with key stakeholders, uncover business needs and identify upsell, cross‑sell and adoption opportunities.
• Own Quarterly Business Reviews and other strategic conversations to demonstrate impact and drive retention.
• Leverage product analytics and market insights to propose optimisations and support product evolution.
• Serve as the bridge between clients and internal teams, providing commercial, technical and operational expertise.

Required profile

• Minimum 2 years experience in the music industry, customer success, account management or strategic partnerships.
• Excellent communication and stakeholder‑management skills with a proven ability to build long‑term partnerships.
• Strong commercial and business acumen to align client objectives with BMAT’s goals.
• Data‑driven mindset, comfortable using insights to identify opportunities and support decisions.

Required skills