RH Area Specialist - Ride-Hailing Projects

About the role

Indrive is looking for an RH Area Specialist in Peru. The role owns strategic, revenue, demand and expansion-driving initiatives with a high degree of autonomy: defining priorities, leading projects end to end, analyzing results and being responsible for the projects that matter most to business growth, while guiding peers and turning advanced analysis into decisions that shape the business across the country.

Key responsibilities

• Support the planning, coordination and execution of ride-hailing projects across cities in Peru, ensuring timely delivery and alignment with business objectives.
• Coordinate cross-functional initiatives involving Driver Operations, Safety, Marketing, Fintech, Marketplace Efficiency and Support teams.
• Track project milestones, deliverables, timelines and KPIs, proactively identifying risks and execution gaps.
• Monitor operational performance and customer satisfaction metrics, identify improvement opportunities and support corrective actions.
• Facilitate regular cross-functional meetings, prepare progress updates and follow up on action items.
• Analyze operational data to prepare reports, identify trends and provide actionable insights.
• Assist in implementing and scaling operational initiatives, new products and local partnerships.

Required profile

• 3+ years of experience in project coordination, operations, business analysis or related roles; experience in ride-hailing, delivery, mobility or technology companies is a plus.
• Bachelor's degree in Business Administration, Economics, Industrial Engineering, Operations Management or a related field.
• Good verbal and written communication skills in English and Spanish.

Required skills

• Familiarity with project management tools such as Jira, Trello or Asana is desirable.
• Proficiency in Excel or Google Sheets; basic SQL is a plus.
• Familiarity with AI tools (e.g., ChatGPT, Claude) for reporting, research and workflow automation is a plus.
• Strong organization, prioritization and stakeholder coordination skills.

What we offer

• Mentoring, career consulting and learning programs.
• International experience through the Global Talent Exchange Program.
• Company-wide challenges, awards, sports activities and employee-led social impact and volunteering projects.
• Co-financed language courses and internal speaking clubs.