Administrative and Customer Support Assistant (Remote, Part‑time)

About the role

Space Poppers is seeking a detail‑oriented Administrative and Customer Support Assistant to work part‑time remotely. You will help keep customer communications, order tracking, and internal data accurate while supporting the COO and the fast‑moving sales team.

Key responsibilities

• Monitor and organize the customer inbox, responding or forwarding messages as needed.
• Track orders, delivery updates, and customer information across internal dashboards and spreadsheets.
• Maintain up‑to‑date store records, prospect lists, order trackers, and customer notes.
• Support follow‑up with dispensaries, including menu sharing, order updates, restock reminders, and basic communication.
• Monitor dispensary websites for product listings, pricing, and inventory changes.
• Update internal reports, store trackers, and website map information.
• Provide general administrative and operations support for the sales and customer support team.
• Keep projects, team action items, priorities, and internal processes organized and moving forward.

Required profile

• Strong attention to detail and ability to keep spreadsheets accurate.
• Organized, dependable, and able to work independently.
• Comfortable following written systems and multi‑step processes consistently.
• Excellent written communication skills.

Required skills

• Google Workspace (Gmail, Google Sheets, Google Drive).
• Microsoft 365.
• Scheduling and order‑tracking tools.

What we offer

• Competitive hourly rate of $18‑$20.
• Remote work with flexible scheduling.
• Opportunity to contribute to a growing cannabis‑infused snack startup.