Casual Crisis Intervention Specialist

About the role

We are seeking Casual Crisis Intervention Specialists to provide immediate support to women and children in our shelter. You will work flexible morning, evening, and overnight shifts, delivering advocacy, crisis response, and essential services.

Key responsibilities

• Provide crisis intervention, advocacy and emotional support to shelter residents.
• Conduct client admissions, discharges, intakes and assessments.
• Support frontline services, child development programs and outreach activities.
• Offer information, referrals and connect clients with community resources.
• Transport clients to appointments when required.
• Complete documentation while maintaining confidentiality.
• Assist with program tasks such as cleaning, cooking and laundry.

Required profile

• Post‑secondary education in a related field or equivalent experience.
• 1–3 years of experience in crisis intervention or a similar role.
• Compassionate, adaptable and able to work in a fast‑paced environment.
• Strong communication abilities and ability to work independently or as part of a team.
• Current First Aid/CPR certification (ASIST and Non‑Violent Crisis Intervention are assets).
• Valid Class 5 driver’s licence with clear Criminal and Child Intervention checks.

Required skills

• Computer skills