English Speaking Pre‑Sales Agent

About the role

Mindy‑Support is looking for an English‑speaking Pre‑Sales Agent to join its fast‑growing remote team. You will work with international clients, handling inbound and outbound calls to schedule medical appointments and re‑engage cancelled bookings.

Key responsibilities

• Make follow‑up calls with leads to book doctors' appointments.
• Contact customers who cancelled appointments and attempt to re‑book them.
• Maintain and update customer records in the HubSpot CRM.
• Perform additional administrative tasks as needed.
• Report activity and results to senior management.

Required profile

• Fluent English (C1 level) and Spanish (C1 level).
• Comfortable speaking on the phone and handling sales conversations.
• Organised, dedicated and able to work independently.
• Previous sales or call‑center experience with English‑speaking customers.
• Reliable internet connection and backup power solutions.

Required skills

• HubSpot CRM (or similar CRM) proficiency.
• Basic knowledge of medical terminology.

What we offer

• Experience in a global, remote‑first environment.
• Training provided by the company and client.
• Compensation of $1,000 /month during a 2‑month probation period, then $1,000 /month plus up to $100 KPI bonus.
• Supportive management and growth opportunities.