Executive VIP Account Manager

About the role

SkillOnNet is seeking an Executive VIP Account Manager to serve its top‑tier clientele in the Peruvian market. You will manage a portfolio of high‑value customers, ensuring their needs are met and loyalty is strengthened through proactive communication and tailored experiences.

Key responsibilities

• Identify and assess customer needs to deliver service that consistently exceeds expectations.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Take the extra mile to engage customers across various platforms.
• Arrange activities tailored to customers’ preferences in the designated market, such as sport events.
• Go above and beyond to create positive and memorable customer experiences.

Required profile

• Self‑motivated and ambitious individual who wants to excel in interpersonal relationships.
• Get‑things‑done mentality, from taking initiative to execution.
• Excellent networking skills and knowledge of market events.
• Familiarity with CRM systems and best practices.
• Customer‑oriented with the ability to adapt to different personalities.
• Excellent communication and presentation abilities.
• Ability to multi‑task, prioritize, and manage time effectively.
• Strong public‑relations and active listening skills.
• High accountability and conscientiousness.

Required skills

• CRM systems

What we offer

• Fully remote work.
• Attractive remuneration package.
• Opportunity to build and see projects through from scratch.
• Career advancement within one of the world’s largest iGaming organisations.