Operations Manager / Chief of Staff (Remote)

About the role

CrossTempo is looking for an Operations Manager/Chief of Staff to drive operational excellence across the organization. You will streamline executive workflows, support project delivery, and ensure that client campaigns stay on schedule while working fully remotely with teams in Latin America.

Key responsibilities

• Attend leadership and sales meetings, capture notes and action items, and distribute them the same day.
• Facilitate the weekly Level 10 meeting, preparing agenda, scorecard, and issues list.
• Provide administrative support by managing executive calendars and inbox triage across U.S. time zones.
• Track quarterly goals, monitor open items, and coordinate follow‑ups with clients, partners, and contractors.
• Oversee client onboarding, deliverable tracking, and reporting to keep campaigns on schedule.
• Document and continuously improve internal processes as the company scales.

Required profile

• Proven expertise in business operations and operations management.
• Fully fluent English communication skills.

Required skills

What we offer

• Hourly compensation of USD 10–12 with the possibility of bonuses up to 20 % of base pay.
• Fully remote work for residents of Venezuela, Colombia, Argentina, Peru, Ecuador, or Costa Rica.
• Opportunity to work closely with senior leadership and shape operational processes.