Software Engineering Manager - Sustaining Engineering

About the role

Canonical is seeking an Engineering Manager for its Sustaining Engineering team. The role leads a distributed group of engineers who resolve software defects across the Ubuntu stack and related open-source projects, ensuring high-quality support for enterprise customers.

Key responsibilities

• Manage and lead a globally distributed engineering team, handling hiring, coaching, and career development.
• Oversee timely delivery of bug fixes, patches, and technical solutions for Ubuntu, OpenStack, Ceph, Kubernetes, Juju, MAAS and related technologies.
• Define and track key performance indicators, drive modern software development practices, and maintain strong customer interactions.
• Collaborate with other engineering groups, senior management, and external stakeholders to set expectations and align on strategy.
• Travel up to 10 % of the time for internal and external events.

Required profile

• Proven software delivery experience using languages such as C, C++, Go or Python.
• Leadership experience in organizing and prioritising complex bug-fix work.
• Strong communication skills in English, both written and verbal.
• Experience with Linux, preferably Ubuntu, and familiarity with open-source business models.
• People-management experience in a support organisation is a strong plus.

Required skills

• C, C++, Go, Python programming.
• Version control with Git.
• Debugging tools such as GDB or crash.
• Testing methodologies and maintainable code practices.
• Linux/Ubuntu operating systems.
• OpenStack, Ceph, Kubernetes, Juju, MAAS.

What we offer

• Distributed work environment with twice-yearly in-person team sprints.
• Annual compensation review and performance-driven bonus.
• Personal learning and development budget of USD 2,000 per year.
• Generous holiday, maternity and paternity leave.
• Employee Assistance Programme and travel benefits.