Spanish Associate – Client Services (Peru)

About the role

As a Spanish Associate in Client Services for Savvital, you will provide administrative and operational support to international clients, primarily in the insurance domain. The role is fully remote and ideal for candidates fluent in Spanish and English who enjoy delivering high‑quality service in a virtual environment.

Key responsibilities

• Perform general administrative tasks such as calendar management and appointment scheduling.
• Act as liaison between clients and internal teams, handling email correspondence in English and Spanish.
• Coordinate virtual meetings, send invitations and prepare necessary materials.
• Prioritize tasks and manage time to meet client deadlines.
• Conduct research on assigned topics and provide insights for decision‑making.
• Build and maintain positive client relationships, ensuring high satisfaction.
• Analyze customer complaints, identify root causes and recommend solutions.
• Prepare price quotes and assist with basic insurance documentation and policy updates.
• Maintain and update client records in CRM systems, tracking tasks and follow‑ups.

Required profile

• Bachelor’s degree preferred, ideally in Accounting, Finance, Business, Economics or Public Relations.
• Fluent in Spanish and English, both written and verbal.
• Strong interpersonal and communication abilities.
• Detail‑oriented with ability to manage multiple tasks and deadlines.
• Entry‑level or minimal client‑facing experience with a service‑oriented mindset.
• Experience with US‑based insurance clients is a plus.
• Familiarity with CRM tools and virtual work environments preferred.

What we offer

• Market‑competitive base salary.
• Allowances for internet, electricity and wellbeing.
• Medical insurance for the employee.
• Performance‑based bonuses and annual bonus with increments.
• Company‑wide success bonuses.