Tax Administrative Support – Remote

About the role

We are seeking a proactive Tax Administrative Support professional to join Dimov Tax remotely. In this role you will be the first point of contact for clients, handling calls, managing records and coordinating schedules to ensure smooth operations.

Key responsibilities

• Answer and manage inbound client calls with professionalism and empathy.
• Listen to client needs, route or resolve inquiries efficiently.
• Enter and update client information in our CRM system.
• Schedule and coordinate appointments for team members using Outlook or Google Calendar.
• Maintain organized digital client files and records.
• Navigate multiple systems simultaneously while on live calls.
• Provide general correspondence and administrative support to the tax team.

Required profile

• Clear, professional speaking voice with strong grammar and tone.
• Active listening skills and ability to stay calm with frustrated callers.
• Typing speed of 40+ WPM with high accuracy.
• At least 2 years of administrative assistant experience.
• Fluent English (C1/C2 level).

Required skills

• Experience with CRM platforms.
• Proficiency in Microsoft Office (Excel, Word) and Google Workspace (Docs, Sheets).
• Comfortable using scheduling tools such as Outlook and Google Calendar.
• Strong attention to detail in data entry and record keeping.