Legal Assistant – Case Management

About the role

We are seeking a Legal Assistant specialized in case management for a personal injury law firm. The role provides remote support to clients across Colombia, Peru and Argentina, handling case documentation, coordinating with attorneys and ensuring high‑quality service throughout the case lifecycle.

Key responsibilities

• Prepare medical summaries, claims correspondence and legal documents for attorney review.
• Maintain strict confidentiality in line with attorney‑client privilege and privacy regulations.
• Communicate with clients to collect updated medical treatment details, work status and other relevant information.
• Notify attorneys of any changes, concerns or new information affecting the case.
• Assist attorneys with written and verbal communications with clients, adjusters and medical providers.
• Gather, organize and process medical records, bills and case‑related documents promptly.
• Support preparation for legal proceedings, including submitting forms and documentation as directed.
• Review and process incoming mail, update case files and inform attorneys of pertinent information.
• Confirm balances and expenses and prepare settlement documents for attorney review.
• Utilize case management software and related tools to efficiently manage caseloads.
• Collaborate with team members, provide backup support and mentor junior staff as needed.

Required profile

• Prior experience as a Case Manager in Personal Injury within US law firms.
• English proficiency at B2 level or higher.
• Strong organizational skills and meticulous attention to detail.
• Ability to handle sensitive information with discretion.
• Excellent communication and client‑service orientation.

Required skills

• Case management software