Logistics Coordinator – Remote US Freight Brokerage

About the role

We are seeking a detail‑oriented Logistics Coordinator to join a fast‑growing US‑based box‑truck freight brokerage. This full‑time remote position will own the end‑to‑end operational flow of loads, from tender to final delivery, ensuring smooth execution across multiple US time zones.

Key responsibilities

• Track and monitor active freight shipments in real time to guarantee on‑time pickups and deliveries.
• Generate, verify, and audit essential freight documents such as Rate Confirmations, Bills of Lading, and Proof of Delivery.
• Maintain accurate load statuses, driver details, and tracking notes within the Transportation Management System (TMS).
• Communicate proactively with drivers, dispatchers, and carriers regarding schedule updates, appointment times, and site access instructions.
• Identify and resolve operational issues instantly, including transit delays, weight or pallet discrepancies, and missed appointments.
• Support billing and accounting by ensuring all completed loads have valid PODs and signed Rate Confirmations before carrier payment processing.

Required profile

• Minimum 2 years of hands‑on experience in US freight operations, dispatch, or 3PL brokerage execution.
• Strong familiarity with US transportation documentation and processes.
• Excellent attention to detail, accuracy, and clear written and verbal communication.
• Ability to work independently in a remote environment while coordinating with multiple internal and external stakeholders.

Required skills

What we offer

• Fully remote work arrangement.
• Opportunity to contribute to a rapidly expanding logistics network.
• Professional development within a structured, high‑efficiency middle‑mile transportation operation.