Office Assistant – Support U.S. Clients (Remote)

About the role

We are seeking organized, reliable, and detail‑oriented professionals to join MyOutDesk as Office Assistants supporting U.S.‑based clients. The role is fully remote and involves day‑to‑day administrative and customer‑service tasks that keep client operations running smoothly.

Key responsibilities

• Handle inbound and outbound communications via phone, email, and chat.
• Schedule, confirm, and follow up on appointments, meetings and other events.
• Perform data entry, maintain records and organise digital files.
• Prepare reports, spreadsheets and other documents as required.
• Coordinate workflows, monitor task queues and ensure daily productivity and quality targets are met.
• Manage sensitive information with confidentiality and professionalism.
• Support general administrative and operational tasks assigned by the client.

Required profile

• Strong spoken and written English (C1 level).
• Minimum 2 years experience in administrative, customer‑service or office‑support roles; experience with BPO or U.S. clients preferred.
• Average tenure of at least one year per of the last three positions.
• Excellent attention to detail and accuracy in data entry.
• Organised, reliable and able to manage multiple tasks simultaneously.
• Bachelor’s degree or equivalent experience preferred.

Required skills

• Proficiency with Microsoft Office or Google Workspace.

What we offer

• Competitive salary based on experience.
• Immediate payroll enrollment under Peruvian labor law with full statutory benefits.
• Private health insurance (Rímac EPS) from day 1.
• Fixed U.S. business hours – no rotating shifts.
• Long‑term placement with a single dedicated U.S. client and opportunities for career growth.