Peru Services Head

About the role

Citi is looking for a Peru Services Head in Lima, a senior leadership position at the intersection of commercial strategy, client advisory and risk governance. The role shapes the market positioning for one of Citi's key client segments in Peru and sits in the Solution Sales job family. It involves managing several teams through other managers, with full responsibility for people, budget and planning.

Key responsibilities

• Increase penetration of the Bank's services within the existing client base and acquire new clients.
• Lead clients' sales origination, pipeline development, revenue growth and retention, and manage a team of product/solution sales.
• Act as trusted advisors to clients on complex cash management, treasury, working capital and trade services.
• Own the global relationship and client portfolios, including subsidiaries and internal staff, after hands-on training.
• Partner with control functions such as Legal, Compliance, Market and Credit Risk, Audit and Finance to ensure governance and control.
• Build a culture of responsible finance, good governance, expense discipline and ethics, and assess risk/reward in every business decision.
• Adhere to Citi's Code of Conduct and the Plan of Supervision for Global Markets and Securities Services, escalate control issues and supervise others.

Required profile

• 15+ years of relevant banking experience, including 8-10+ years in a managerial role.
• Proven leadership in developing and growing teams, including matrixed structures, and a track record of managing large client relationships.
• Track record selling cash management, trade finance or technology-based consulting solutions.
• Bachelor's degree required; Master's degree preferred.
• Fluent English and experience collaborating with global teams across markets.

Required skills

• Working knowledge of risk management principles applied to transactional decisions.
• Clear, persuasive communication with internal and external audiences, including indirect reporting lines.
• Commercial thinking and stakeholder, regulator and client management.
• Beneficial: project management experience across cross-functional initiatives.

What we offer

• Hybrid model with three days in the office and two days working remotely.
• Exposure to complex treasury, trade and cash management solutions and collaboration with global teams.
• Ongoing learning and development linked to leadership and commercial growth.
• Programs supporting financial wellbeing, work-life balance and family support.