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Remote Operator (Patient Support)

Metropolitan Foot Care

New Remote
Remote 500 USD/month 🇬🇧 English

Job description

About the role

We are looking for a reliable Remote Operator based in Peru to provide high‑quality phone support to patients of a U.S. medical practice. The role follows New York business hours and requires independent work in a quiet home office.

Key responsibilities

  • Answer incoming patient calls courteously and provide information about services.
  • Schedule, reschedule, or cancel appointments and send reminder calls.
  • Contact insurance companies to verify coverage for medical equipment.
  • Record and update patient data accurately in internal systems.
  • Follow communication scripts and guidelines to ensure consistency.

Required profile

  • Strong verbal communication skills in English.
  • Previous experience in customer service, medical office support, or call‑center environments (preferred).
  • Reliable internet connection and a quiet, distraction‑free workspace.
  • Ability to multitask with empathy and professionalism.
  • Basic computer skills such as email, scheduling systems, and data entry.

Questions fréquentes

Le salaire proposé pour ce poste est de 500 USD par mois. Le détail figure dans l'annonce.
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Published 1 day ago

Expires 1 month from now

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Metropolitan Foot Care