Remote Operator (Patient Support)
Metropolitan Foot Care
Job description
About the role
We are looking for a reliable Remote Operator based in Peru to provide high‑quality phone support to patients of a U.S. medical practice. The role follows New York business hours and requires independent work in a quiet home office.
Key responsibilities
- Answer incoming patient calls courteously and provide information about services.
- Schedule, reschedule, or cancel appointments and send reminder calls.
- Contact insurance companies to verify coverage for medical equipment.
- Record and update patient data accurately in internal systems.
- Follow communication scripts and guidelines to ensure consistency.
Required profile
- Strong verbal communication skills in English.
- Previous experience in customer service, medical office support, or call‑center environments (preferred).
- Reliable internet connection and a quiet, distraction‑free workspace.
- Ability to multitask with empathy and professionalism.
- Basic computer skills such as email, scheduling systems, and data entry.
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Published 1 day ago
Expires 1 month from now
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Metropolitan Foot Care
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