Retail Key Account Manager

About the role

The Retail Key Account Manager is responsible for delivering advanced product information to partner organizations, analyzing sales opportunities, and meeting assigned quotas. This role works closely with partners to develop joint business plans, manage the sales pipeline, and provide strategic insights that drive growth.

Key responsibilities

• Share detailed information about products, services, promotions, and configurations with partners.
• Analyze sales opportunities, identify upsell and cross‑sell potential, and distribute relevant sales materials.
• Achieve quota targets for products, services, and software through effective promotion and selling.
• Collaborate with partners to create joint business plans covering sales goals, marketing activities, and resource allocation.
• Work with a sales team on transactional selling activities and maintain an accurate sales pipeline.
• Provide guidance to partner business managers and end‑user sales teams on capabilities and strengths.
• Develop and nurture strong relationships with partner stakeholders, fostering trust and collaboration.
• Monitor partner performance against targets and deliver feedback for improvement.
• Stay current on industry trends, competitive landscape, and customer needs to tailor sales strategies.

Required profile

• Four‑year degree or graduate qualification in Sales, Marketing, Business Administration, or a related field, or equivalent experience.
• Typically 4–7 years of experience in enterprise selling, channel & alliance management, or a related sales discipline.
• Demonstrated ability to work within legal and ethical guidelines while achieving sales objectives.

Required skills

• Account Management
• Automation
• Business Development
• Business Planning
• B2B (Business‑to‑Business) sales
• Channel Sales
• Customer Relationship Management (CRM)
• Market Share analysis
• Marketing
• Merchandising
• Outside Sales
• Product Knowledge
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Strategy
• Sales Territory Management
• Salesforce
• Selling Techniques
• Value Propositions