Asesor de Atención al Cliente – Portugués e Inglés
Mindpearl · San Isidro
وصف الوظيفة
About the role
We are looking for a bilingual Customer Service Advisor who will provide high‑quality support to our clients in Portuguese and English. Based in our San Isidro office, you will join a multilingual contact centre that serves a variety of industries.
Key responsibilities
- Handle inbound customer inquiries through phone, email and chat.
- Resolve issues promptly while maintaining a high level of customer satisfaction.
- Document all interactions accurately in the company’s systems.
- Collaborate with team members to ensure consistent service standards.
Required profile
- Previous experience in customer‑focused service or call‑center environments.
- Bilingual proficiency in Portuguese and English, both written and spoken.
- Strong interpersonal and communication abilities.
- Ability to work under pressure and solve problems efficiently.
- Flexibility to work shifts, weekends and public holidays.
Required skills
- Familiarity with basic computer operations and customer service tools.
What we offer
- Salary of S/. 1,600 per month plus transport allowance, language bonus and commissions.
- Full payroll benefits in accordance with Peruvian labor law.
- Five‑day work week with 8‑hour days.
- Professional development in an international, award‑winning contact centre.
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Mindpearl
San Isidro
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