QA Specialist – Quality Assurance for Distribution Center

About the role

This position monitors the overall Quality System status of an UPS distribution center, ensuring compliance with drug, medical device, and local regulations. The role drives continuous improvement through the implementation of procedures, staff training, and regular inspections.

Key responsibilities

• Train all staff in their respective job functions, including Good Manufacturing Practices (GMP).
• Write and revise Standard Operating Procedures as required.
• Conduct regular facility and record‑keeping inspections, summarise findings and report them.
• Coordinate corrective actions and preventative measures.
• Communicate with clients and provide information during external audits.
• Liaise with Health Canada officials during regulatory audits.
• Respond to customer/client QA questions and concerns.
• Monitor departmental processes to ensure regulatory compliance and effective operation.
• Investigate discrepancies, advise relevant parties, and develop proactive strategies.
• Complete NCR reports, change control requests and follow up accordingly.
• Maintain, support, and continuously improve Quality Systems, including QPIC duties.

Required profile

• Experience in the pharmaceutical, healthcare, or food industry (preferred).
• Quality Assurance experience (preferred).
• Bachelor’s degree in a science‑related field or internationally comparable degree (required).
• QPIC/AQPIC designation (preferred).

Required skills

• Knowledge of GMP regulations.
• Ability to develop and revise Standard Operating Procedures.
• Experience liaising with regulatory bodies during audits.