AI Sales & Customer Success Manager

About the role

Telescope is building the world’s first AI‑driven SDR platform. We are looking for an AI Sales & Customer Success Manager to own the end‑to‑end customer journey, from running AI‑powered outbound campaigns to managing post‑sale relationships.

Key responsibilities

• Design and execute outbound campaigns, including ICP targeting, list building, prompt writing, and sequence design.
• Analyze performance metrics and continuously optimize campaign effectiveness.
• Onboard new customers and manage post‑close communications.
• Handle retention, escalations, and act as the voice of the customer internally.
• Maintain HubSpot CRM data, workflows, and reporting.

Required profile

• 4+ years of experience running cold‑email or outbound campaigns using AI‑assisted tools.
• Highly proficient written and spoken English.
• Experience with HubSpot or a comparable CRM.
• Data‑driven decision‑making ability.
• Background in a US or EU SaaS startup.
• Availability during EST business hours.

Required skills

• Apollo
• Instantly
• Smartlead
• Clay
• HubSpot