IVR Engineer – Real-Time Voice Pipeline (Remote)

About the role

Join BairesDev as an IVR Engineer focused on building and operating production‑grade conversational voice agents with sub‑500 ms latency. You will work across the full real‑time audio pipeline, tackling the toughest challenges in voice AI.

Key responsibilities

• Build and operate production conversational voice agents at scale.
• Optimize the real‑time audio pipeline to maintain sub‑500 ms latency.
• Implement voice activity detection (VAD), turn‑taking logic, and barge‑in/interruption handling.
• Work with multiple languages and frameworks required by the voice stack.
• Ensure reliability and performance of streaming coordination across STT, LLM, and TTS components.

Required profile

• 5+ years of software engineering experience.
• Hands‑on production experience building conversational voice agents using platforms such as Vapi, Retell, ElevenLabs, LiveKit Agents, or Pipecat.
• Deep understanding of real‑time audio pipelines, including VAD, turn‑taking, barge‑in handling, and streaming coordination with sub‑500 ms latency.
• Polyglot engineer comfortable with Go and Python.
• Advanced proficiency in English.

Required skills

• Go
• Python
• Voice Activity Detection (VAD)
• Turn‑taking logic
• Barge‑in/interruption handling
• Streaming coordination
• Speech‑to‑Text (STT)
• Large Language Models (LLM)
• Text‑to‑Speech (TTS)
• Vapi
• Retell
• ElevenLabs
• LiveKit Agents
• Pipecat

What we offer

• 100% remote work from anywhere.
• Competitive compensation in USD or local currency.
• Hardware and software setup for home office.
• Flexible hours and self‑managed schedule.
• Paid parental leave, vacations, and national holidays.
• Multicultural environment with top‑tier global talent.
• Mentorship, promotion pathways, and skill‑development opportunities.