Backup Operator (Computer Operations)

About the role

Kyndryl is looking for a Backup Operator to join its Computer Operations team. You will work with cutting‑edge technology, supervise complex networks and applications, and ensure reliable backup and recovery processes in a multi‑vendor environment.

Key responsibilities

• Perform batch operations according to service agreements.
• Analyze first‑level system issues and resolve or route them appropriately.
• Develop and maintain support system management processes tailored to customer requirements.
• Supervise and control intricate networks and distributed systems.
• Collaborate with cross‑functional teams to deliver high‑quality service.

Required profile

• Minimum 3 years of experience with scheduling software, reporting and logging.
• Proficient with Windows or macOS operating systems.
• Customer‑focused mindset with a drive for continuous personal and professional development.
• Inclusive and collaborative work style.

Required skills

• Scheduling software
• Reporting and logging tools
• Windows OS
• macOS
• Troubleshooting
• Backup and recovery processes
• Basic networking

What we offer

• Opportunity to work with advanced, AI‑powered technologies.
• Supportive, flexible environment that prioritizes well‑being.
• Clear career paths within a global IT services leader.