Senior Business Systems Analyst - Retail & Supply Chain Modernization

About the role

FusionHit is looking for a Senior Business Systems Analyst to join its team and drive modernization initiatives for enterprise retail and supply chain systems. You will bridge business stakeholders and engineering teams, turning store operations and supply chain workflows into clear functional requirements. The project focuses on modernizing enterprise-level retail systems that support business-critical store and supply chain operations. The position is remote within Latin America, with significant overlap with Mountain Standard Time.

Key responsibilities

• Gather, document and prioritize business requirements from stakeholders for retail and supply chain modernization.
• Translate business needs into functional specifications and user stories for engineering teams.
• Partner with frontend and backend engineers to validate that delivered features meet business intent.
• Lead UAT cycles and define acceptance criteria for phased legacy-to-modern migrations.
• Facilitate backlog grooming, sprint planning and stakeholder demos.
• Analyze data flows between legacy and modernized systems, flagging gaps or risks.
• Support change management and training as new systems roll out to store and supply chain operations.

Required profile

• Bachelor's or Master's degree in Business Administration, Information Systems, Computer Science or a related field.
• 6+ years of experience as a Business/Systems Analyst on enterprise software projects.
• Strong retail, store operations or supply chain domain experience (required).
• Experience working with engineering teams building React/Next.js frontends and Java/Spring Boot backends on Postgres-backed APIs.
• Experience facilitating UAT, defining acceptance criteria and managing backlog grooming in Agile/Scrum environments (JIRA, Confluence).
• Comfortable engaging directly with client stakeholders and incorporating real-world user feedback.
• Excellent English communication skills (C1 preferred, strong B2 may be considered).

Required skills

• Requirement gathering and documentation (BRDs, functional specs, user stories)
• Strong SQL for data validation and analysis
• Understanding of phased modernization strategies over legacy backend systems

What we offer

• Certified Great Place to Work, with a supportive and inclusive culture
• Work from home position
• Courses and certifications for personal and professional development
• Flexible schedule
• 3 sick days per year, birthday off and extra days for special occasions
• Team building meal reimbursement, equipment granted and monthly recognitions